If your backspace key not working, another option is to use an external keyboard or connect the problematic keyboard to a different computer. Solution 2: Use an external keyboard to test the keyboard If the virtual keyboard’s backspace key works, it’s likely that the actual keyboard is broken, and you’ll need to get a new one. When the on-screen keyboard displays, try using the backspace key to see whether it works here. Toggle On on-screen keyboard in the right pane to enable it.Scroll down to Keyboard under Interaction in the left pane for keyboard options.Click Ease of Access in Windows Settings.To access Windows Settings, click the Settings icon, which looks like a gear.Press the Windows key or the lower-left Start button.To rule out any hardware-related problems with the keyboard in this instance, use the backspace key on the on-screen keyboard to verify the keyboard. On Windows, an on-screen keyboard is available and is often utilized when the actual keyboard is broken or malfunctioning. Why is my backspace not working in Google Chrome? Solution 1: Use the on-screen keyboard to check the keyboard hardware
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